mPokket is an online loan provider company. You can apply for a mPokket personal loan to get up to 30,000 loans.
The mPokket Customer Care Number is available for each user to contact the support team. The number is available 24 hours which means that you can get in touch with the team anytime you need. The best part about this number is that your call will not be picked up by an automated system.
mPokket Customer Care
| Customer Care | 033- 6645 2400 |
| Email ID | [email protected] |
| Grievance Redressal | [email protected] |
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mPokket Customer Care Number
mPokket customer care number is available 24X7. You can contact customer care for any queries.
- 033- 6645 2400
Call customer care from Mon to Sat. Customer care solves your queries as quickly as possible.
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mPokket Customer Care Email Id
Please email [email protected] with your loan account number and contact number so that the team can get back to you quickly.
There are occasional instances when we won’t be able to respond instantly, but we’ll make sure to respond within 10 business days.
Level 1: You can escalate the matter to a supervisor from mpokket.com in case you are unsatisfied with the response from the Customer Care Team.
A written response is sent to your customer within 10 business days. In addition, someone from the Company will contact them via their registered email address with questions regarding the dispute/grievance.
Level 2: If the customer is not satisfied with the response, they can escalate the matter to a supervisor for further investigation, or speak out about their experience on social media channels.
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Grievance Redressal Office
If you are not satisfied with the above method, you contact with grievance redressal office. mPokket Grievance Redressal officer solves your queries quickly.
Contact Person: Sumanta Mukherjee
Email ID: [email protected]
Office Address: PS Srijan Corporate Park, Unit 1204, Sector V, Kolkata – 700091
Send mail or write a letter to mPokket Grievance Redressal officer to the above office address. Please attach your mobile no or email id with your complaint letter.
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